Report a Problem

Please use the most appropriate link to report your problem:

Water Leaks

The water mains in the village are provided by South East Water. If you spot a leak you can report this directly via their interactive map Report-a-Leak.

Sewage and Household Drains

The sewer network in the village is maintained by Thames Water. If you believe there is a blockage outside your home and on public land, it is the responsibility of Thames Water. You can Report-a-Blockage here.
There have been reports of Thames Water trying to claim blockages on park land the are responsibility of the homeowner. These are know as lateral drains and still the responsibility of Thames Water. Please quote them Bulletin Board Ref: BB969633.

Village Assets

Many residents are surprised the most of the street lights, play parks, benches, bins and barriers in the village are owned and maintained by the Village Association. Report-an-Asset can be used to identify the assets’ reference number and report any issues.

Report a Utility

Utility companies frequently have to perform repairs and upgrades within the village, however they have to reinstate the area once finished. You can use Report-a-Utility  to view these in-progress and completed reinstatements, and report an issue to the Village Association.

Report a Square

Not everything in the village can be on our Asset Map. Therefore if you need to report something else you can use our Report-a-Square app to mark the exact location for the office.

Contact the office

For everything else, please report issues to the Village Association is via the Help Portal